November 13, 2020
To our Valued Customers:
Due to an increase in COVID-19 cases and quarantines, Bank of Lexington will be servicing day-to-day transactions and assisting with any routine banking needs you have through our drive-thru facilities only. If you need to open a loan or deposit account, access your lockbox, or have any other additional needs that must be performed in the bank, you can contact us at the numbers below and we will make arrangements for you to come in.
Corporate Drive 859-219-2993
Tates Creek 859-219-2950
Polo Club 859-219-2930
We will maintain our regularly scheduled and posted hours for all drive-thru locations:
Monday-Thursday 8:00 a.m.-5:30 p.m.
Friday 8:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.
We did not take this decision lightly, but feel it is in the best interest for the health and well-being of our customers and staff. We do not have a timeframe for how long we will need to operate in this manner but it is our hope that this situation is as short lived as possible. However, we must rely on information, guidance and possibly even mandates we receive from local, state and federal officials and agencies regarding this state of affairs.
As always you may still utilize our online delivery methods which allows you 24/7 access to your accounts. From the website you can transfer funds between accounts, pay bills, view balances and transactions, and retrieve statements. To log in to your existing online banking account, click here. If you are new to online banking, this is a great time to give it a try; click here and select Enroll in the top right corner. You may also access your accounts through our mobile banking app which offers many of the same features as our online platform. Additionally, you have the ability to deposit checks via your phone. We also offer mobile chat, during regular business hours, you can message our deposit operations specialists at the Bank. Don’t have the app? The mobile app is titled “I Bank with BOL MoBOL”. Apple users can find the app here, and Android users can find the app here.
Other important reminders:
- Commercial Services (including remote deposit capture and ACH origination) will continue to be handled as normal.
- Mobile Deposits will process as normal.
- Night Deposits are available at all locations and will be checked periodically throughout the day.
- ATMs are available 24/7 at all locations.
Should you have any questions please call 859-219-2900, or email us at email@example.com.
Thank you for your patience and understanding in this matter. We value our relationship with you and look forward to serving you now and well into the future.